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…we hope.
Registered Oculus Rift users (we expect this to be all of them) are getting a mail (see below) with a link to download a new version of the software. They have also provided a step by step instruction on how to do that.
And nicely enough, they’re “providing a $15 Oculus Store credit (or currency equivalent) to people impacted by this issue. If you used Rift on or after February 1st, 2018 this credit will be added to your account automatically within the next 7 days”.
This is the full content of the mail:
We've just released an Oculus software update that fixes an issue where Rift may fail to start up. If you're receiving the error “Can't Reach Oculus Runtime Service,” you'll need to manually update your Oculus software before you can use your Rift. To patch your Oculus software, you'll need to download 'OculusPatchMarch2018.exe' at https://www.oculus.com/rift-patch/. Run the executable, and select “Repair”. When the update is finished, launch the Oculus desktop app to continue the update process. Once the update is complete, you'll be able to use your Rift. A step-by-step walkthrough is available here: https://support.oculus.com/217157135500529/ A manual update is only necessary if you're unable to start the Oculus desktop app - if you aren't seeing an error, the system will update itself to the new version automatically. We’re very sorry for the disruption today. We’re providing a $15 Oculus Store credit (or currency equivalent) to people impacted by this issue. If you used Rift on or after February 1st, 2018 this credit will be added to your account automatically within the next 7 days. Sorry again for any inconvenience this may have caused, and thanks for choosing Rift. - The Oculus Team
We dearly hope this time somebody wrote down in the team’s calendar the date the new software certificate expires…
Did the software update solve you issue? Was it easy to install? Please let us know in the comments below!